Duties:
· Receiving orders from clients through WhatsApp or phone calls. (Never missing calls/texts)
· Replying to customers in phone or texts in the perfect kind and well-mannered way.
· Taking the full information about orders with details and making sure to fulfil all the orders requirements.
· Handling all orders from Start to Finish.
· Taking photos for all orders in the best way possible. (Photographing and Instagram skills needed)
· Welcoming and dealing with in-shop customers and making sure to fulfil their needs and treat them in the best way.
· Following up with florists and managing orders timeline
· Managing and following up with florist’s work
· Sales and Marketing Skills.
· Focused and well disciplined.
· Organized and energized.
· Updated with trendy floral arrangements.
· Arranging and dealing with different third parties. (Couriers, suppliers … etc)
Qualification:
· More than two years’ experience.
· Worked under pressure.
Skills:
· Fast learner
· Patient
· Computer skills (photoshop / illustrator…etc)
· Handles pressure.
· Handles pressure.
· Positive and vibrant.
Job Type: Full-time
Pay: Up to AED2,500.00 per month
Ability to commute/relocate:
- Alain: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 2 years (required)
- Reception: 1 year (required)
Language:
- English (required)
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